Refund Policy
A legal disclaimer
All quotes and estimates are based on the information provided at the time of inquiry.
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Final pricing may vary depending on vessel size, condition, accessibility, or additional services required.
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Payment terms will be outlined in your service agreement or invoice.
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A deposit may be required prior to scheduling services.
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Full payment is due upon completion unless otherwise agreed in writing.
We reserve the right to suspend or refuse services for unpaid balances.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.